Your Annoncer Questions, Answered.
A refined FAQ for chefs and teams who aim for flawless flow and perfect timing.
About Annoncer.
Learn the essentials about Annoncer — the digital kitchen display and management system (KDS) that transforms communication and timing in fine dining restaurants and luxury hotels.
Annoncer is premium fine dining kitchen software — a digital kitchen display system (KDS) designed for fine dining restaurants, Michelin Kitchens, and luxury hotels. It replaces paper tickets with a connected, paperless workflow that brings chefs and service together.
Orders are sent directly from your restaurant POS system to the Annoncer kitchen screens. Each station receives precise instructions on what to prepare and when, ensuring perfect timing, presentation, and coordination for multi-course fine dining service.
Standard kitchen display systems are built for speed and volume. Annoncer is built for precision, communication, and the complexity of fine dining — with features like course timing, plating control, and chef-level communication.
Because it’s designed for precision, teamwork, and control. Annoncer’s kitchen management software for fine dining gives chefs and service teams real-time visibility — from plating order to guest allergies — ensuring every guest experience runs flawlessly.
Yes — and that’s exactly what it does. Annoncer replaces paper tickets and noisy printers with a clean, digital workflow that’s faster, clearer, and more sustainable.
Not at all — you actually gain control. With Annoncer’s real-time kitchen analytics, chefs see exactly what’s being prepared, plated, and served. You make decisions based on live data instead of paper chaos.
Annoncer connects front and back of house in real time. Service updates appear instantly on kitchen screens, and chefs can signal dish readiness or delays through real-time kitchen communication software — no shouting needed.
How it Works.
Discover in this FAQ how Annoncer’s restaurant workflow software improves coordination, precision, and guest experience in every professional kitchen.
Yes. Annoncer is designed for hospitality teams — not IT experts. The interface is visual and intuitive, so even new team members can start using it within minutes.
Annoncer gives chefs a live overview of all open orders with color-coded statuses and timers — helping them prioritise and stay in control using digital kitchen workflow tools and real-time order tracking.
Yes! Annoncer works beautifully for à la carte, set menus, and shared dining concepts. It allows multiple dishes from the same table to be tracked and timed perfectly, even when guests share plates or order in waves.
Every item stays visible per course or table, so coordination remains clear.
The system organises dishes by course and timing, ensuring all plates arrive together at the pass — ideal for fine dining tasting menus and multi-course experiences.
Absolutely. Annoncer synchronises kitchen and bar management within one connected system — perfect for restaurants and hotels using integrated hospitality software.
That depends on your setup and workflow. Smaller kitchens may use two or three kitchen display screens, while larger hotel operations might use ten or more. Our team helps you design the most efficient digital setup.
Ticket visibility automatically adjusts to your layout and resolution. Real-time updates ensure every digital ticket changes position or color when its status updates — no manual refresh needed.
Yes. Annoncer lets you group tickets by table. Grouped orders appear together, making service for large groups seamless and well-timed.
With the smart ticket marker feature, chefs can create up to four unique markers — each with its own color and icon — for tasks like “visited table,” “dessert served,” or “trolley sent.” It keeps your kitchen operations software structured and efficient.
Annoncer supports full restaurant allergen tracking, automatically displaying allergens and special requests per dish and seat position — no manual re-entry needed.
Guest history is stored automatically through your table reservation integration (TRS). You can instantly see who dined, what they ordered, and their preferences — creating personalised guest experiences every time.
Annoncer runs on modern restaurant hardware setups and requires a stable internet connection for cloud-based kitchen operations like reporting and configuration. Our team checks compatibility before installation.
Yes. Annoncer works with professional-grade touchscreen kitchen displays built for heat, humidity, and long service hours.
Learn more about our recommended kitchen hardware.
MyAnnoncer is your cloud dashboard for restaurant management, accessible from mobile, tablet, or desktop. It allows you to assign user permissions, update system settings, and review operational data — all without interrupting service.
Yes! We continuously improve Annoncer based on chef and service feedback. You can suggest new features directly through MyAnnoncer — from reporting options to integration ideas.
Annoncer is regularly updated with new integrations, UX enhancements, and performance improvements. All updates are included in your subscription.
Integration & Setup.
Explore how Annoncer connects with your existing POS and reservation systems, and how easily it integrates into your workflow.
Annoncer offers seamless restaurant POS integration with more than 15 leading systems, including Lightspeed, Silverware, Simphony, Infrasys, unTill, and Winston POS. These integrations ensure fast, reliable communication between POS and kitchen.
Learn more about our available integrations and partners here.
Annoncer connects with top restaurant reservation software such as Zenchef, TableCheck, and Covermanager. Guest names, allergies, and history sync automatically, providing a full overview for every diner.
Check out our integration partners here.
Yes. Annoncer is flexible and can be configured to match your kitchen layout, workflow, and service style — whether you’re running a fine dining restaurant, a Michelin-starred kitchen, or a luxury multi-outlet hotel. It works seamlessly for à la carte, set menu, and shared dining concepts alike.
Implementation for a single site usually takes one day. For hotel groups or complex setups, we coordinate a rollout plan tailored to your operation.
Yes! You can choose different languages on a per-screen basis. We currently support English, German, French, Spanish, Dutch and Japanese. We are more than happy to translate Annoncer to your native language if it is not mentioned here yet!
You do. Restaurants and hotels retain full ownership of their data. Annoncer only manages it securely under GDPR-compliant hospitality software standards.
All data is encrypted and stored using secure cloud infrastructure. Multi-site users benefit from encrypted cloud backups that ensure safe, GDPR-compliant access anywhere.
Yes. We provide full onboarding, including in-depth product training for key staff members. When you go live, our team can be on-site to assist and train your team directly.
Annoncer uses the power of the cloud for data security, ease of use and global availability, but the system does not rely on the cloud for it’s core functionality. We believe hybrid solutions are the feature and unavoidable for business critical systems.
Support & Pricing.
Everything you need to know about support, pricing, and partnerships with Annoncer in this FAQ.
You gain access to dedicated online, remote, or on-site support — tailored to your region and service level.
Yes. Through our global partner network, Annoncer provides support in multiple languages and time zones.
Learn more about our worldwide partners here.
Yes. Updates and improvements are included to ensure your fine dining kitchen display software always runs smoothly and securely.
Annoncer follows a transparent SaaS pricing model for restaurants — no hidden fees, just scalable plans based on your kitchen size and complexity.
Learn more about our pricing plans here.
Absolutely not! Unlike most SaaS solutions we do not offer different software plans with feature limitations. You only pay for the number of screens used and all features are available to everyone. We believe in transparent pricing and will not try to entrap you in ‘Enterprise’ plans.
Definitely! Book a live demo to experience how Annoncer’s fine dining kitchen software improves communication, timing, and service flow in your restaurant.
Request your demo here.
Want to partner with us? Contact us via our contact page to explore collaboration opportunities.
Here’s our contact page.
Dietmar Mueller-Elmau | CEO | Schloss Elmau
"Annoncer is the best thought through and most stable restaurant software I have ever seen".