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Annoncer and Simphony | Trusted POS Integration

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Simphony.

Annoncer and Simphony | Trusted POS Integration. Simphony POS by Oracle is one of the world’s most widely adopted enterprise hospitality POS systems, built to serve the needs of hotels, resorts, and large-scale restaurant operations. As an official Annoncer integration partner, Simphony connects directly to our kitchen management system, enabling a fast and structured order flow from front-of-house to kitchen, across all service styles.
 
From course-level orders to multi-venue configurations and advanced modifiers, Simphony provides the POS architecture, while Annoncer handles real-time execution in the kitchen.
 
Together, they power some of the most complex and high-volume hospitality environments worldwide.

 
 

About Oracle Simphony

Part of Oracle Hospitality, Simphony POS is trusted globally by hotel chains, cruise lines, casinos, and restaurants operating across multiple outlets and countries. With enterprise-grade flexibility and deep back-end controls, Simphony supports large-scale operations where uptime and accuracy are non-negotiable.

  • Parent Company: Oracle Corporation
  • Headquarters: Austin, TX, USA (Oracle)
  • Years Active: 20+
  • Global Reach: 180+ countries
  • Trusted By: Marriott, Hilton, Caesars, Accor, and more
  • Focus: Hotels, resorts, casinos, stadiums, and restaurant chains

 

Integration Overview

  • System Type: Enterprise POS
  • Integration Type: Real-time API and data exchange
  • Use Cases:
    • Multi-course and seat-level order management
    • Allergy and modifier handling
    • Multi-outlet kitchen orchestration
    • Real-time KDS sync for fine dining or high-volume
  • Best Fit For:
    • Luxury hotels,
    • cruise lines,
    • global restaurant groups using Oracle POS

 

Why It Works with Annoncer

  • Reliable integration with Oracle’s robust POS infrastructure
  • Enables structured coursing, allergy control, and timed service
  • Real-time BOH coordination across outlets
  • Designed for demanding enterprise hospitality use cases

 

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About Van Hessen

The integration between Simphony POS and Annoncer is delivered and fully supported by Van Hessen, Oracle’s trusted partner in the Netherlands. With decades of experience in the hospitality technology space, Van Hessen handles the sale, implementation, configuration, and ongoing support of the Annoncer–Simphony interface directly.

This is not a basic connection — it’s a deep, full-feature integration purpose-built for fine dining and luxury hospitality. The interface supports:

 

  • Seat-level ordering
  • Coursing and pacing
  • Modifiers, wine pairings, and complex set menus
  • Table moves, merges, and multi-RVC routing
  • Two-way communication (e.g. Annoncer status shown on Simphony check displays)
  • Transaction Services support for online/app-based orders (room service, poolside, etc.)
  • IRD workflows, allergy tracking, and more
  • Van Hessen ensures the integration fits each property’s operational reality — whether you’re running a three-Michelin-star restaurant or coordinating across a 500-room luxury resort.

 

Van Hessen Contact Details

 

Annoncer and Simphony | Trusted POS Integration

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